PRIVACY POLICY

Effective Date: 1/1/2025

At Horse Dazzle, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We collect information to provide you with a better experience on our website and to improve our services. The types of information we may collect include:

Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, billing address, and shipping address. We collect this information when you create an account, place an order, or contact us.
Payment Information: To complete purchases, we may collect your payment details, including credit card information or other payment methods. Payments are processed securely, and we do not store full payment information on our servers.
Device and Technical Information: When you access our website, we may collect technical information such as your IP address, browser type, operating system, and device information to help us improve our site’s functionality and security.
Usage Information: We may collect information about how you use our website, including pages viewed, links clicked, and actions taken. This helps us understand user preferences and improve our services.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website, provide relevant advertisements, and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to operate, improve, and personalize your experience with Horse Dazzle. Specifically, we may use your information for the following purposes:

To process and fulfill orders, including shipping and handling.
To communicate with you regarding your purchases, account, and customer service requests.
To send promotional emails and marketing materials (you can opt out of these communications at any time).
To personalize your experience by showing relevant content or advertisements.
To improve our website, products, and services through analytics and feedback.
To comply with legal requirements and protect the security of our website and users.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

Service Providers: We may share information with third-party service providers who help us operate our website, process payments, ship products, and provide customer support. These providers are obligated to protect your information and use it only for the purpose of performing their services for us.
Legal Compliance and Security: We may disclose your information if required by law, to enforce our policies, to protect our rights, or to prevent fraud or illegal activity.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the business transition.

4. Your Rights and Choices

We respect your rights regarding your personal information. Depending on your location and applicable laws, you may have the following rights:

Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to certain legal and operational restrictions.
Marketing Preferences: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Cookie Preferences: You can manage your cookie settings through your browser, which allows you to accept, reject, or delete cookies.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies. When your information is no longer needed, we will delete it securely.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. Please note that this Privacy Policy does not apply to third-party websites, and we are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will post the updated policy on our website with the new effective date. Your continued use of our website after any changes to this Privacy Policy constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at info@HorseDazzle.com.